— Doug Lund, Vice President of Energy
As we close out one fiscal year and look ahead to the next, our focus in the energy division remains steady: keeping our customers safe, supplied, and supported.
One of our biggest priorities right now is propane safety. We’ve been working to update customer systems to ensure everything is fully up to code. These efforts take time, but they’re critical to keeping your operations safe and reliable for the long term.
Another important change coming over the next several months is how lubricants are delivered. Once our current inventory is drawn down, deliveries will transition to Cenex Lubricants Terminal (CLT) out of Sibley, Iowa. CLT delivers about 700,000 gallons of oil annually to cooperatives across the region, compared to our 35,000. By leveraging their scale, we’ll gain efficiency and improve consistency of service.
For customers, the ordering process will stay the same, contact your salesman or call the office to place an order. The only difference will be delivery frequency. Instead of weekly routes, lubricants may be delivered every two to three weeks, so we encourage you to plan ahead.
We’re also excited to announce the launch of our Cardtrol discount program. Beginning in November, members will receive a 10-cent discount at the pump when using your coop card. Be sure your card is active so you can take advantage of this benefit.
Energy may not be as seasonal as other parts of our business, but it plays a critical role in everything we do. Thank you for trusting Crystal Valley to keep your homes, farms, and businesses running smoothly. We look forward to serving you in the year ahead.